Business correspondence.

Firstly, this letter is not complete for the actual one is 3 pages long.

18 November 2008

All Subsidiary Proprietors/First Mortgagees
Management Corporation Strata Title Plan No. 444
Rose Park

Dear Sir and Madam

ROSE PARK-SUMMARY OF RESOLUTIONS PASSED AT THE 29TH ANNUAL GENERAL MEETING

We wish to inform you that the following resolutions have been adopted at the 29th Annual General Meeting held on 1 November 2008 :-

1. Management Fund
It was resolved and approved that the maintenance fund contribution payable by each subsidiary proprietor with effect from 1 January 2009 is maintained at S$950.00 per share value per quarter and it is paid quarterly in advance on the first days of January 2009, April 2009, July 2009 and October 2009.

2. Sinking funds

It was resolved and approved that the sinking fund contribution payable by each subsidiary proprietor with effect from 1 January 2009 is maintained at S$950.00 per share value per quarter and it is paid quarterly in advance on the first days of January 2009, April 2009, July 2009 and October 2009.

3. Interest for Late Payment and the Recovery of legal Fees

It was also resolved and approved that an interest rate of 10% per annum calculated on a daily basis be levied if payment for the Management Fund contributions, Sinking Funds contributions and, any other amounts owning to the Management Corporation are received after 30 days from the due date.

It was resolved and approved that all costs, including legal fees on an indemnity basis, disbursements and incidental costs incurred by the Management Corporation in the recovery of arrears of Management Funds contribution, Sinking Funds contributions, Special Levy contributions and in compelling the subsidiary proprietor(s) to comply with the requirements of the Building Maintenance & Strata Management Act, Supplementary By-Laws and Houses Rules shall be recoverable from them.

Should you require further clarification, please do not hesitate to contact the Management Office at Tel: 6488 0000

Thank you




Yours faithfully,
WEWE MANAGEMENT PTE LTD
Managing Agent
Nosy Longwinded
Nosy Longwinded
Condominium Manager
For and on behalf of
THE MCST PLAN NO. 444



This business correspondence is addressed to residents of Rose Park (with details changed) about the decisions made by the Management Council during the general meeting that was held recently.

Overall, it is recognised that the Management is trying to make it as clear as possible for the residents by dividing the decisions into distinct sub-categories. However, the contents mentioned in some of the sub-categories are similar. Hence, it would be advisable to merge similar decisions such as the Management and Sinking Funds together to be more concise.

The phrasing can also be improved to convey the right information using the minimum amount of words. Moreover, an appropriate length for a sentence is encouraged such that clarity can be improved. For instance, the first two sub-categories could be more clearly expressed as, “It was resolved and approved that the Maintenance and Sinking fund contribution payable by each subsidiary proprietor is maintained at S$ 950.00 per share value per quarter. Kindly make payment on the first days of January, April, July and October of this year.”

In the 2nd paragraph under the last section, many terms are written together and it can be confusing to residents. However, such legal terms are necessary for residents to know what regulations and rules are the basis for indemnity. One way to improve this lengthy sentence is to present it in point form such that it is easier to read.

Interpersonal Conflicts

In my opinion, interpersonal conflicts can happen in any place and with any person. I can be having an argument with my family members, colleagues and even the closest friends I have. Here is one scenario that I would like to share with you all.

I worked in a convenience store while waiting for my entry to the university. Besides facing many obnoxious customers that have the most incredible demands, I have to endure a senior staff that seems to have been diagnosed with the inability to do certain kinds of work.

As a senior staff, her experience is definitely more than a newbie like me. However, she pushes all the administrative matters for me to settle and continues to man the counter. One day she really made my blood boil when she assumed it was my rightful duty to do the administrative duties no matter how busy I was with my other work. I mean there was no customer at that time and she was just staring at the space, why can’t she help?

To prevent my blood pressure from escalating into an overwhelming level, I confront (Have a talk) her to find out what is her problem. Her response is "I don't know how to do."
I try to find out more about the character of this senior staff from other colleagues that have work longer than me. It seems that this senior colleague loves to use this tactic to avoid duties she is not keen to do.

So I like to ask those reading my post, how would you solve this situation?

Edited x2